Chavvah products (Handbags) are subject to availability. Please allow 14 days to receive the Chavvah bag because it is handmade each bags is unique to each client.
All Chavvah (Handbags) are made by hand. Numbers are sustainably limited. If a Chavvah product has becomes out of stock at a time when we receive the order, we will inform you, and you will not be charged for it.
At Chavvah, we endeavour to display as accurately as we reasonably can the true colours of Chavvah’s Products. However, we cannot guarantee that the colour of an Chavvah Product as delivered will replicate how it appeared to you on-screen; in part, this is dependent upon your computer’s display monitor, and how you perceive colour.
All sizes and measurements concerning Chavvah Products are as accurately as we can reasonably make them. We continually update the Chavvah site.
The following are the terms and conditions that govern any services/contract of sale and purchase of items through Chavvah Company.
This Agreement is a legal document, which sets out your rights and obligations in relation to this site ("Chavvah") and the products offered by us through it (“Chavvah Products”).
Please read this carefully. They do not affect your statutory rights. You must take the time to read and understand this agreement before using the Chavvah site or making a purchase of a Chavvah product;you agree that you are going into a contract with us on the terms of this agreement. You should be aware that this contract/agreement may change from time to time in accordance.
We will contact you if there is an excessive delay with the despatch of your Chavvah’s Products. Our bags are handmade we aim to send out Chavvah Products within 14 working days after we receive your order, Unless otherwise stated, we use the UPS service for the sending and delivery of Chavvah Products; the total cost of your order will include a delivery charge. Delivery times will vary according to how quickly UPS delivers.
We reserve the right to decline to fulfil orders for any reason, including a Chavvah Product which has been mis-published, such as its price or specification. Orders are treated as offers which we are entitled to accept or decline. If there are any problems with your order, we will contact you. There is only one delivery charge per order. Replacement Chavvah product will be sent out free of charge.
All deliveries must be signed-for at the delivery address you provide to us as part of your order. We cannot arrange for deliveries of Chavvah Product to be left with a neighbour or similar requests;
Note we are not responsible for orders, which gets missing after delivery. A maximum order of five of the same Chavvah products may be ordered by any one person.
Our Returns Policy
If you cancel during this “Cooling Off Period” then you must return the Chavvah Product to us at your own cost within 7 days of the date you cancelled. You must take reasonable care of the Chavvah Product while it is in your possession. If you cancel during the “Cooling Off Period” and return the Chavvah Product in good condition, then you will receive a refund of the price you paid for the Chavvah Product. If you fail to return the Chavvah Product in good condition to us within 7 days, then you will be responsible for payment of the price of the Chavvah Product. If you require a refund on a discounted Chavvah Product, please note that you will be refunded the discounted price.
At the current moment we only process orders, which have been screened and accepted by PayPal. Payments are processed at the time of ordering.
When entering address details, please be aware there is a difference between the delivery address and invoice address areas of the order form: if your billing address (where your bank or credit card is registered to) is different from the desired delivery address, you must tick the box at the bottom of that page, and then continue to fill out the details of your billing address.
All prices of Chavvah Products include VAT at the current rate. We do not exclude or refund VAT for any orders. You, as the purchaser, are responsible for any other taxes or duties (such as import duties) payable on Chavvah Products, not us.
It is easy to copy material, which appears on web-sites, but this does not mean it is legal. Therefore, no-one may copy, distribute, show in public or create any copied work from the Chavvah site, a Chavvah Product or any of the material which is found on the Chavvah site unless properly licensed to do so by us.
You recognize that all copyright, trademarks, and other intellectual property rights in and relating to the Chavvah site and Chavvah Products are owned by, or exclusively licensed to, us.
This agreement is intended to contain your whole agreement with us relating to the Chavvah site and Chavvah Products; we believe it to be fair and reasonable. It replaces all earlier agreements and understandings with you relating to the Chavvah site or Chavvah Products, except for any fraud or fraudulent representation by either of us. A person who is not a party to this Agreement has no right under the Contracts (Rights of Third Parties) Act 1999 to rely upon or enforce any term of this agreement.
We reserve the right to change this agreement from time to time, and post the new version on the Chavvah site. The new version will take effect for any activity on the Chavvah site, including any purchase of a Chavvah Product, after the new version is posted on the Chavvah site.
In the event that any term of this agreement is held to be invalid or unenforceable, the remainder of this agreement shall remain valid and enforceable.
This agreement, and each purchase of a Chavvah Product, shall be governed by the laws of England and Wales and subject to the non-exclusive jurisdiction of the English courts.
Please make a durable copy of this agreement by printing and/or saving a downloaded copy on your own computer. It is offered in English only.
The Chavvah site is provided, and Chavvah Products are sold and supplied through it, Chavvah, PO Box 70382 London SE16 9DE.
Your name, invoice address, delivery address, email address, telephone number, credit card details, and where you first found out about our website.
To send you the product that you have bought, to charge you for the product, to send email or conventional mail to you, to let you know by email of new products or services, to perform statistical analyses measuring relative interest in the various areas of our site and customer profiles.
Provide email addresses to any third party, share the information we track on this site, in any form, with advertisers or other parties, release personal information about any individual visitors.
At your request we will remove you from the email update service.